Terms & Conditions

The use of this website is subject to the following terms of use:


Site and Contents

The content of the pages of this website is for your generalinformation and use only. It is subject to change without priornotice. Neither we nor any third parties provide any warranty orguarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on thiswebsite for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information ormaterials on this website is entirely at your own risk, for which weshall not be liable. It shall be your own responsibility to ensurethat any products, services or information available through this website meet your specific requirements.
 
Ownership

This website contains material which is owned by or licensed to us.This material includes, but is not limited to, the design, layout,look, appearance and graphics. Reproduction is prohibited other thanin accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
 
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked
website(s).
 
You may not create a link to this website from another website or document without Maheshcarrental.com prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.
 
User Content

You are prohibited from posting defamatory, obscene, pornographic, profane, threatening or unlawful material in our forums or our user feedback sections. Maheshcarrental.com will fully cooperate with any law enforcement
authorities or court order requesting or directing Maheshcarrental.com to disclose the identity of anyone posting such materials.Maheshcarrental.com may change, edit, or remove any user material orconversations that are illegal, indecent, obscene or offensive, or that violates Maheshcarrental.com policies in any way.Booking can be made online by filling up the booking form provided here. payment can be made through any of the credit/debit cards listed here.booking can be made for any person other than card holder also.For that you need to fill up details of card holder for payment anddetails of user for booking. the use of credit card is totally safe,we use EBS payment gateway for payment. EBS has a 128 bits SSL
encryption technology compliant solution certified by VeriSign. Your card details are not shared.
 
1) A booking voucher will be sent to the traveler over email when he
completes an online car booking with Mahesh car rental

2) Producing the booking voucher provided earlier is mandatory to
avail the car rental services by Maheshcar rental .If this is not done
it entitles the driver to refuse service delivery without any
liability on us to refund the booking amount.

3) When a customer produces the booking voucher provided to him it
earlier, it implies that he have read and understood all terms and
conditions mentioned herewith and agrees on all of them.

4) Duty slip has to be filled by the customer, if this has not been
done by the customer no disputes will be entertained later. The start
and end distance in Kms will be calculated from our garage. Driving
speed of the vehicle as per the directions of the local transport
authority only. Parking charges, toll charges, state taxes and entry
fees etc. to be paid by the customer.

5) Unless specified otherwise, all meter readings/distances/timings
will be calculated to and fro from our vendors garage.

6) Distances between two locations (points) be it an intercity
distance or from vendors garage etc mentioned on the website are
approximate. Actual distance may differ depending on the exact
geographical location of the points under consideration.

7) Car air-conditioner will not work on hilly routes & also when the
vehicle is not in motion. The customer is also not expected to request
driver to make the air condition operational in the afore mentioned
cases.

8) The voucher is mandatory to avail any applicable discounts (or) in
the case of a cashback. In case of a cash back, the amount will be
credited to your credit card/debit card account from which the payment
was made to Mahesh car rental in approximately 15 days from the pick
up date.

9) Any form of discounts are only applicable only on the basic fare
and cannot be made available on extra charges like toll, taxes,
charges on for extra Kms consumed if applicable, charges for extra
hours consumed if applicable, driver allowance, parking, night
charges, unless specified.

10) The vehicle booked will be subject to avalability. In a case where
the car booked is not available on the day of travel the customer will
be provided with an alternative equivalent vehicle in the similar
segment as applicable.

11) It may happen that for some travel routes, the cab model which was
reserved earlier by a customer online will not be able to actually run
during travel due to the prevailing road conditions (OR) the probable
danger of natural disasters. The reasons mentioned are beyond the
control of Mahesh car rental . In such a case Mahesh car rental  will
provide an upgraded cab model which is typically used in that region
at an additional charge. If the customer does not want Mahesh car
rental  to provide an upgraded car model a refund will be made.

12) Transfer and local car rental services are valid only within city
limits.For the afore mentioned car rental services any request for out
station travel beyond city limits will entitle the driver to deny
services without any liability to refund the booking amount.

13) Customer can request for amendments to a booking made earlier by
him only if the request is done 24 hours before the pick up time. No
changes will be done within 24 hours of the time of pick up time. In
cases where amendments are requested on cab type, the cab type
requested is subject to availability. In case of a no show where the
customer has not informed Mahesh car rental  on the changes on his
schedule 24 hours before the pick up no refunds will be made.The
amendments can be done by contacting the support team of Mahesh car
rental  on on 9075724848 and mention the booking reference number (CRN
number).

14) Customer is liable to pay waiting charges in the case of delay (be
it for any reason) exceeding more than 15 minutes from the scheduled
pick up time.

15) Customer is liable to pay for any additional distance traveled and
also for additional hourly charges if applicable.Any unscheduled
changes will attract additional charges as applicable.

16) All bookings under consideration are on a calendar day basis i.e
from midnight 12:00 to midnight 12:00. As an example for a cab booked
for 1st Jan where the pick up time is 5:00 p.m, the booking will be
valid till 1st Jan 11:59 p.m and not 2nd Jan 5:00 p.m.

17) Cabs that are booked for outstation (any or all of Oneway, round
trip & multicity) cannot be used for local travel.As an example if a
customer books a cab from Mumbai to Shirdi then to Pune and back to
Mumbai for a period of 3 days in total & has a predefined Km limit of
750 Kms and he returns back to Mumbai on the second day & has a
balance Km limit of 50 with one day remaining, inspite of this he is
not entitled to consume this 50Kms for local travel in Mumbai (Source
city), however the customer can travel from Mumbai to some other city
outside city limits of Mumbai (say Thane) & consume the remaining 50
Kms or more than this by paying additional charges.

18) One way car rental services have all travel charges like toll,
taxes etc applicable when the vehicle returns back to its original
location (garage) after dropping the customer to his destination. As
as example if a customer avails one way car rental service from Pune
to Mumbai, he will have to pay all charges applicable while the
vehicle returns back from Mumbai to Pune. The total charges to be
borne by the customer for this return trip will be slightly lower than
the charges for the first trip i.e from Pune to Mumbai.

19) If needed, a customer can amend his booking from one way to round
trip or from one way to multi city while his travel is in progress. A
request for amendment while mentioning the CRN number & reason for
amendment has to be made to the support team at Mahesh car rental  by
reaching them on 9075724848. Whether or not to make an amendment as
per the request of the customer solely rests with our support team. If
the amendment request by the customer is approved our support team
they will guide on the difference amount to be paid to the driver as
to make the amendment a reality. This amount has to be paid
immediately to the driver in cash after our team makes an amendment,
failure to do so will not not make the requested amendment a reality.

20) The driver will wait for the customer on the travel date for not
more than 60 minutes from his pick up time in a case the customer does
not inform the driver on the delay. After 60 minutes the booking will
be considered as a case of no show and full booking amount will be
forfeited.

21) For all travel types (one way, round trip & local) customer has to
bear all extra charges like driver allowance, toll, taxes, charges on
for extra Kms consumed if applicable, charges for extra hours consumed
if applicable, parking charges, night charges and any other charges
applicable as mentioned on the voucher.

22) For one way oustation trips the customer will pay for any
additional charges in the case where the driver needs to cover
additional distance (or) needs additional duration to complete his
return journey (whichever of these two higher).

23) Transfers with unspecified distance coverage will only include one
way transfer either from airport or railway station to a single
location or vice versa. Pick ups or drops from multiple locations are
not included in such bookings.

24) Cumulative amount of monetary discount shown on our website is
only for indicative purpose.The exact discount amount or savings
offered depends on the service type.

25) Mahesh car rental  cannot be hold accountable for any delay or
consequential loss caused to the customer due to traffic jam or
reasons beyond reasonable control of the driver or lapses on the part
of the driver.

26) Mahesh car rental  cannot be hold accountable for any loss,
damage, physical injury etc suffered by the customer while availing
its services.

27) In case of any misconduct or misbehavior by the driver the
customer should immediately report to the support team of Mahesh car
rental  at 9075724848 and share the experience while mentioning the
booking reference number (CRN number).

28)  Mahesh car rental  cannot be hold accountable for any loss,
damage or delay suffered by the customer due to force majeure events.

29) In no event the entire liability of Mahesh car rental  for any
loss or damage arising due to cab services or in the case of a valid
refund claim shall not exceed the booking amount paid by the customer.

30) In case of any dispute parties agree to the exclusive jurisdiction
of courts of pune, Maharashtra.

31) In addition to all the above mentioned terms & conditions, user
terms mentioned on the website apply.

32) In a scenario, where in a customer already has received the driver
& cab details and the cab hired does not show up on the day of travel,
it will be considered as the failure of the fleet partner of Mahesh
car rental  being an on-line car aggregator will take all necessary
efforts to provide the customer an alternative mode of transport
immediately, in the shortest possible time & if failing to do so will
provide the customer a full refund, which will be processed in a
maximum 7 days from the day the cab travel was scheduled to begin.
Mahesh car rental  is not liable to reimburse its customer for any
expenses like hotel stay charges, flight ticket charges or any other
type of monetary expenses which the customer had to bear as a result
of no show of the cab on the day of planned cab travel.

33) Mahesh car rental may use the mobile number & email ID shared
while making an online booking/ registration with it (or) which is
shared while filling its inquiry form for its promotional purposes.
Mahesh car rental  promises that the data will never be sold to any
other business entity & will be solely used for its own promotional
purposes.

34) It may happen that for some regions that the cab model which was
reserved earlier by a customer online cannot be actually made
available due to restrictions by local cab associations in that
geography, which are beyond the control of Mahesh car rental
In such a case Mahesh car rental  will make a full refund.

35) We as a merchant shall be under no liability whatsoever in respect
of any loss or damage arising directly or indirectly out of the
decline of authorization for any Transaction, on Account of the
Cardholder having exceeded the preset limit mutually agreed by us with
our acquiring bank from time to time.

36) Mahesh car rental pvt ltd can send the cab only at the time for which booking has made
& not early whatsoever may be the emergencies may be      37) Toll tax parking extra                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              cancellation and refunds    you may cancel the booling 24 hour prior to the time of journcy without any cancellation chargess for allservices in case cancellation or shoring of the trip is requested within 24 hours of the pick up time then fpllowing rules ill apply;                           Refunds ig you are elgible for refunds on the cancellation and refunds policy above then the refund will be remitted back to you in 5-7 working days. in case of any issues write ti us ar mahesh@maheshcarrental.com                   or call us ar 9075724848